Part 1- Please rate the travel agency's service form1 (agree) to 5

Service is efficient.
Tickets are issued in a timely manner.
Agents respond to phone and email messages within 24 hours.
Agents are able to provide useful information regarding airline
schedules, accommodations, tour packages, etc.

Agents do not have communication problems.
Agents are efficient.
Agents are courteous.
Agents are book hotel accommodations exactly as requested.
There are usually good selections of package tours available.
Able to provide fast visa service.
Transport services.
Pick up usually on time.
Transport drivers are courteous and informative.
Transport drivers do not have any communication problems.
Costs are reasonable.

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