Air India starts domestic operations from T2 at CSIA in Mumbai

National carrier Air India Ltd has shifted its domestic operations to Terminal 2 (T2) of Chhatrapati Shivaji International Airport (CSIA) in Mumbai. This move, according to Ashwani Lohani, Chairman and MD, Air India Ltd “will be a great experience for the passengers”. He added, “This is a swanky new terminal. We are also looking at new routes and improving on time performance, passenger facilitation and aircraft utilsation,” Lohani said at a press conference in Mumbai last week.
Also present was Pankaj Srivastava, Commercial Director, Air India. “Now we shall have better hand at handling transfers. With this development Air India can operate from Mumbai as its second hub in the region.”;
Mark Schwab, CEO, Star Alliance, said, “We are celebrating the first anniversary of Air India into Star Alliance. Through 18,500 flights we connect 8,700 cities. At present we have 11 carriers of Star Alliance connecting Mumbai with 20 international destinations in 14 countries. Now, even they can move seamlessly through any of Air India’s 30 domestic destinations served from Mumbai.
“We have been able to develop our own hub at Delhi. Now, we have about 5,000 transfer passengers daily at Delhi. We expect to replicate the same in Mumbai. In the next few years, we hope to have 3,000 passengers taking transfers from Mumbai,” said Srivastava. We needed international and domestic operations to be on the same site, he added.
Air India operates 63 flights out of Mumbai of which 52 are to domestic destinations. (Source-Travel Biz Monitor)

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